Personal Appearance: 

All team members are expected to maintain a high standard of personal grooming at all times. This includes attention to hair, nails, and proper use of deodorant and general hygiene. Clean hands and well maintained hair are especially important in our business. All team members should look neat and professional. Women should keep their hair tied back and off their face at all times, while men should not have their hair extend beyond their collar. Hair must be a natural hair color and not distracting. Facial hair other than a neatly trimmed mustache is not allowed. Chewing gum is prohibited at all times. There are no visible tattoos permitted in customer service areas, or within sight of customers. Earrings are only permitted on female team members, and only one stud style earring is allowed per lobe. Jewelry other than a plain wedding band is prohibited. 

• Jewelry (including medical alert jewelry) must be modest in size to help prevent the cross contamination of food and worn in good taste so as not to be distracting to customers or fellow team members.  Any necklace worn should be tucked inside clothing to avoid being a safety hazard. 

• Rings must be limited to a wedding band or set (none on thumbs). In food preparation areas, rings, if worn, must be worn with gloved hands to avoid food contamination or catching on equipment. 

• Wristwatches and/or medical alert bracelets must be conservative in size and appearance; they should not have gemstones that could come loose. Other bracelets or wristbands (e.g., rubber or string, etc.) may not be worn. 

• Earrings must be limited to plain stud earrings (no dangling earrings, including hoops of any size). 

• No ear gauges are allowed or visible piercings. 

• Women may have no more than two earrings per ear, worn only in the earlobe. 

• Men may not wear earrings. 

• Jewelry in pierced body parts exposed to customers, other than female earlobe, is not acceptable. 

• Good personal hygiene is expected of team members when they report for work (e.g., clean shaven, bathed and with appropriate application of body deodorant). 

• Hair and nails must comply with local health department requirements. 

• Hair must be clean and worn in good taste so as not to be distracting to customers or fellow team members.  Hairstyles must be neat and professional in appearance. Unnatural hair colors or eccentric styles (e.g., Mohawks, man buns, shaven designs, etc.) are not permitted.  If you are unsure if a hairstyle or color is acceptable it is advised that you consult the Operator before changing your hairstyle.   

• Females: Hair that falls around face must be tied back using a simple hair band or barrette that has no loose or dangling parts. 

• Males: Hair must not fall below midpoint of collar in the back, below midpoint of ear on the sides, or below eyebrows on the forehead.  Facial hair, other than a neatly trimmed mustache, is unacceptable.  Sideburns must be trimmed to be no longer than the bottom of the earlobe and of a consistent width on the sides from top to bottom. 

• Makeup must be subdued and worn in good taste so as not to be distracting to customers or fellow team members. 

• Fingernails must not extend beyond fingertips when viewed from the open palm. 

• Fingernail polish must not be worn in food preparation areas; if worn, elsewhere, it must be a solid color, worn in good taste, to the discretion of the Operator or manager on duty, and worn only in customer service areas. 

• False fingernails are not allowed in customer service areas or food preparation areas. 

• Fingernail gems must not be worn. 

• Tattoos on body parts exposed to the customer are not acceptable. Tattoos on visible areas must be covered by the approved uniform and/or waterproof makeup. (Adhesive or other types of bandages may be unacceptable due to food safety concerns. Bandages on hands must be covered by gloves.) 

• Perfume or cologne must be subdued in fragrance and not be distracting to customers or fellow team members. 

• Body modifications (e.g., piercings, extended earlobes, etc.) visible to customers are not acceptable. 

• Any other appearance or grooming issue not covered in this section may be addressed at the discretion of the Operator or team leader.  The Operator may make case-by-case assessments on any other appearance-related issues and can restrict work of a team member if any issues cannot be corrected in an acceptable period of time. 

• Chick-fil-A Orland Park will, consistent with the requirements of federal, state or local law, consider making reasonable accommodations with respect to dress or grooming requirements that are directly related to a team member’s religion and/or ethnicity.  If an accommodation of this nature is required, please notify the Operator and please be prepared to discuss potential reasonable accommodations.